Questions about errors, bugs and getting Strategy Roundtable™ to work...
  1. I've successfully installed the Strategy Roundtable™ trial and I'm staring at the Log-In window. What's the password??
  2. After a failed/incomplete install, the Strategy Roundtable Enterprise Client installation crashes. What should I do?
  3. I want to enter information for (create) a project, but Strategy Roundtable™ won't let me! What should I do?
  4. After installing the Strategy Roundtable™ trial software the program will not run. What can I do to fix this?
  5. When I try to log into Strategy Roundtable™ Enterprise I get this error:
    "Unable to Connect to Database Sr_Reg..." What should I do?
  6. Sometimes (or not at all) a Strategy Roundtable™ Enterprise client running on our Wide Area Network cannot connect to the Strategy Roundtable™ Database. What should we do?
  7. What do we need to do to get a good nightly back-up of our Strategy Roundtable™ data?
  8. When I try to save a Key Task I get a database error: "Integrity constraint violation..."What should I do?
  9. Help refers to a Strategy Assessment Review capability, but I can't find it anywhere. What am I missing??
  10. When I try to start Strategy Roundtable™ Desktop or Desktop Trial an SQL Anywhere screen opens and I get an error message: "The engine must be given a name -- use the -n option."
    What should I do?
  11. When I select Project Completion Status to enter the current status for an active project I get an error message: "Invalid DataWindow row/column specified" and Strategy Roundtable crashes.
    What should I do?

Questions about how Strategy Roundtable™ works...

  1. I've got Strategy Roundtable™ loaded, but I really want to see some sample data so I can see what the software does. How can I see an example?
  2. I don't understand how the Strategic Goal Impact Assessment screen works, especially how Critical Success Factors and Strategic Goals are related. Can you explain this?
  3. I'm not sure I follow how the duration of my strategic plan gets implemented in Strategy Roundtable. Can you explain this?
  4. I'd really like to get a report with my company logo on it, is there any way to create custom reports?

If you did not find the answer to your question or a solution to your problem, please submit a problem report or send us an e-mail at softsupt-at-gryphonsystems.com (please replace "-at-" with "@" before sending your e-mail).
We'll do our very best to get you the answer you need as quickly as possible.


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